The 2024 Singapore Workforce Engagement Study (SWES) reveals an unprecedented turning point in employee engagement, with the Employee Engagement Index (EEI) declining from 80.1 in 2023 to 74.6 – the lowest level since 2013. This marks the first drop since 2020, signalling deeper challenges in sustaining employee engagement. While non-SMEs continue to outperform SMEs, the engagement gap between them is narrowing, suggesting that employers across both segments face shared opportunities for improvement.

Key findings highlight leadership, culture, and people management as critical drivers of engagement. In addition, only 40% of employees find their organisation’s performance management system clear and transparent, pointing to an urgent need for clarity and alignment. SWES 2024 underscores the role of leaders in fostering trust, setting direction, and translating strategy into meaningful goals to retain talent and drive sustainable success.

Contact us to explore solutions for enhancing employee engagement and learn how to build a culture that drives sustainable organisational success today.